Phase 7: Handover & Operations
Goal: The client team (or ops partner) can run day-2 without permanent dependence on PT CPI.
Deliverables
Section titled “Deliverables”- Incident, change, backup/Disaster Recovery (DR) runbooks
- Access and documentation ownership
- Handover session & Q&A
- Optional: hypercare period or managed operations
Next: Phase 8: Closure